RESER2015 - Innovative Services in the 21st Century

Eigtveds Pakhus, Copenhagen (details below)

September 10, 2015 – September 12, 2015

Service development and innovation for prosperity and human well-being in the 21st century

The importance of knowledge intensive services for growth, economic development as well as human well-being is widely recognised. Also manual services continue to constitute an important aspect of modern societies, for example in the case of many public welfare systems services, tourism and certain facilities management services. Both manual and knowledge intensive services continuously develop and innovate to introduce new or improved service products, increase productivity and improve quality for customers as well as the public's well-being. Development and innovativeness of knowledge intensive and manual services are crucial for meeting society's present problems of employment, sustainability, work integration, ageing and climate change as well as wider economic challenges. The RESER2015 conference will therefore focus on development and innovation in the different service sectors and their impact on prosperity and human well-being considering the present public and market economic challenges.


This conference is a forum for the presentation and discussion of innovative studies on services to ensure the active development of service research. Scholars and practitioners of management, marketing, engineering, economics, sociology, geography, or any other discipline are invited to submit papers that explore and develop a multidisciplinary understanding of various service issues. Papers can be based on literature reviews, conceptual and empirical studies using qualitative, quantitative and mixed methods.


Main dates and deadlines

February 2015

Call for Papers and preliminary programme

Maj 11, 2015

Submission of abstracts

June 8, 2015

Notification of acceptance to authors

June 30, 2015

Last day for early registration

August 10, 2015

Submission of final papers

September 8-9, 2015

Doctoral colloquium at Roskilde University, Roskilde

September 10-12, 2015

Reser2015 conference at Eigtved Pakhus, Copenhagen






Schedule Changes Due to Cancelled Travel Plans: Please be aware of changes in schedule

As the volcanic ash has caused many flights to be delayed, many of our participants will be unable to attend. As a result, please be aware that the schedule will be reorganized accordingly.  
Posted: 2010-04-19 More...

New Guest Speaker: Ida Auken

We are pleased to welcome Ida Auken, member of the Danish Folketing (parliament) to open the conference on 20 April.  
Posted: 2010-04-06 More...

Green Footsteps: On Tour


Roskilde Festival's Green Footsteps is out on tour and the RUC Sunrise Conference is their first stop.

Posted: 2010-03-26 More...

Mr. Green: Acting Troupe

We are pleased to welcome Mr. Green, an environmental acting and entertainment troupe. Mr. Green will be at the conference both April 20 and 21, to inspire, provoke and prod us to think a little bit more about sustainable development in our everyday lives.  
Posted: 2010-03-26 More...

Klimaexpress with Green StudyTours: Two tours now available


On April 22, participants will be able to choose between two very exciting bus-tours around Zealand.

Read more about each tour in the conference program.

Posted: 2010-02-23 More...
More Announcements...

Conference Information