RESER2015 - Innovative Services in the 21st Century

Eigtveds Pakhus, Copenhagen (details below)

September 10, 2015 – September 12, 2015

Service development and innovation for prosperity and human well-being in the 21st century

The importance of knowledge intensive services for growth, economic development as well as human well-being is widely recognised. Also manual services continue to constitute an important aspect of modern societies, for example in the case of many public welfare systems services, tourism and certain facilities management services. Both manual and knowledge intensive services continuously develop and innovate to introduce new or improved service products, increase productivity and improve quality for customers as well as the public's well-being. Development and innovativeness of knowledge intensive and manual services are crucial for meeting society's present problems of employment, sustainability, work integration, ageing and climate change as well as wider economic challenges. The RESER2015 conference will therefore focus on development and innovation in the different service sectors and their impact on prosperity and human well-being considering the present public and market economic challenges.


This conference is a forum for the presentation and discussion of innovative studies on services to ensure the active development of service research. Scholars and practitioners of management, marketing, engineering, economics, sociology, geography, or any other discipline are invited to submit papers that explore and develop a multidisciplinary understanding of various service issues. Papers can be based on literature reviews, conceptual and empirical studies using qualitative, quantitative and mixed methods.


Main dates and deadlines

February 2015

Call for Papers and preliminary programme

Maj 11, 2015

Submission of abstracts

June 8, 2015

Notification of acceptance to authors

June 30, 2015

Last day for early registration

August 10, 2015

Submission of final papers

September 8-9, 2015

Doctoral colloquium at Roskilde University, Roskilde

September 10-12, 2015

Reser2015 conference at Eigtved Pakhus, Copenhagen






NGM abstracts used for publishing fraud

First of all, thanks to all of you for your contributions to the Nordic Geographers Meeting in May 2011.
Unfortunately, we need to make all of you aware of that right now more participants are receiving emails from a journal called 'Sociology Study', wherein it is claimed that they would like to publish the papers presented at NGM. Unfortunately, this is fraud and an attempt to get money, and we've heard from people from Finland, Norway and here at Roskilde University that they have been contacted. Below you can see more, and we urge you not to contact them. We are very sorry about this.

Posted: 2011-09-26 More...

Thank you all


The Organizing Committee we would like to thank all of you who participated in NGM in Roskilde for 4 very exciting, inspirering and fun days. It is now possible to see some pictures from the conference.

Click here:


Posted: 2011-05-31 More...

Hotline during the conference

If you have any trouble or just would like to get in contact with us during the conference, please call us at +45 4674 3120  
Posted: 2011-05-23 More...
More Announcements...

Conference Information